Jayabaji Terms & Conditions — Your Rights & Responsibilities

These Terms & Conditions govern the use of the Jayabaji website (jayabaji.click) and all associated services. By creating an account, browsing the website, or using any of our services, you are considered to have fully accepted these Terms & Conditions.

We want you to genuinely understand these terms — which is why we've written them in plain language rather than complex legal jargon. If anything is unclear, please reach out to our support team.

To register an account with Jayabaji, you must provide accurate and complete information. Registering with false or incorrect details may result in account termination and forfeiture of any deposited funds at any time.

• Each individual may register one account only. If the same person creates multiple accounts, all of them will be suspended.
• It is your responsibility to keep your account password secure. Sharing your password with anyone is strictly prohibited.
• To update account details such as your name, mobile number, or email, please contact our support team.
• You are solely responsible for all activity carried out through your account.
• If an account balance is zero and the account remains inactive for 12 months, it may be automatically deactivated.

Jayabaji follows international KYC (Know Your Customer) standards. We reserve the right to verify your identity prior to withdrawals or in cases of suspicious activity.

Documents Required for Verification:

• A clear photo of your National ID (NID) or passport.
• A screenshot of your mobile banking account showing a name that matches your registered account name.
• A selfie or additional documents may be requested if needed.

Withdrawals may be on hold until verification is complete. However, it's not a complicated process — it's typically done within 24 hours.

Jayabaji supports deposits and withdrawals via bKash, Nagad, Rocket, and other mobile banking services.

• Withdrawals can only be made to the same payment method used for the original deposit.
• Jayabaji reserves the right to review any suspicious transactions as part of its anti-money laundering measures.
• Only one Jayabaji member may deposit from the same payment account.

Jayabaji's bonus programme is designed to offer players extra value. However, each bonus comes with its own terms and conditions that must be followed.

• Wagering Requirements: A wagering requirement must be met before a bonus can be withdrawn. For example, a 1x wagering requirement means the bonus amount must be wagered once.
• Duration: Every bonus has a set validity period — typically 7 to 30 days. Any unused bonus will expire at the end of this period.
• Bonus Abuse: If evidence of bonus system abuse is found, the account will be terminated and all bonus winnings will be forfeited.
• One Bonus at a Time: Multiple bonuses cannot be active at the same time.
• Promotion Changes: Jayabaji reserves the right to modify or cancel any promotion at any time.

The following rules apply when betting and playing games on Jayabaji:

• Bet Confirmation: Once confirmed, a bet cannot be changed or cancelled — unless a technical error is proven.
• Odds Changes: Odds may change before a match begins. The odds at the time of confirmation will be the ones that apply.
• Match Cancellation: If a match is cancelled, the stake for that bet will be refunded.
• Data Error: In the event of a technical error affecting scores or results, Jayabaji will settle bets based on the verified correct outcome.
• System Error: In the event of a server outage or technical issue that interrupts a game, Jayabaji will make its decision based on system logs.

The rules of Evolution and Pragmatic Play also apply to their respective Live Casino games. Players are advised to read the rules before starting any game.

The following activities are strictly prohibited on Jayabaji. Violating these rules will result in account termination and may lead to legal action:

• Bonus abuse or bonus hunting — repeatedly creating accounts solely to claim bonuses.
• Use of unauthorized software, bots, or automation tools on any game or system.
• Placing bets using match-fixing or insider information.
• Using the platform for money laundering purposes.
• Attempting to access another member's account without authorization.
• Operating multiple accounts from the same individual or household.

Jayabaji may close or suspend your account under the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• Registering with false information.
• If KYC verification fails or required documents are not submitted.
• If suspicious or unusual betting patterns are detected.

You may also close your account yourself — contact our support team and any verifiable balance will be refunded. To request self-exclusion, please reach out to support as well.

Jayabaji is not liable for the following:

• Missing a game or bet due to loss of internet connection.
• If payment is delayed due to a third-party error (e.g., mobile banking).
• If your account password falls into someone else's hands.
• In the event of service disruptions caused by natural disasters, cyberattacks, or other unforeseen circumstances.

Gaming is entertainment — there is no guarantee of winning. Betting carries financial risk, and that risk is entirely the player's own.

Jayabaji believes entertainment should never come at a cost to your wellbeing. We encourage all players to game responsibly.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Session Timer: Track how long you've been playing and set time limits.
• Cooling-Off Period: Temporarily close your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: To permanently close your account, please contact support.

If you notice signs of gaming addiction, please seek professional help. To learn more, visit our Responsible Gaming View page.

For full details on how we collect, store, and use your personal information, please refer to our Privacy Policy Available on the page.

• Your data is secured with SSL 256-bit encryption.
• Your information is never sold to third parties.
• Limited information may be shared for payment verification and legal compliance purposes.
• To request deletion of your data, please contact our support team.

Jayabaji reserves the right to update these Terms & Conditions at any time. In the event of changes:

• For major changes, notice will be sent to your registered email address or via SMS.
• The date of the latest update will be noted at the top of this page.
• Continued use of the service after an update is considered acceptance of the revised terms.
• If you do not agree to the updated terms, you may request to close your account.

Any disputes or complaints are handled through the following steps:

1. Step One: Contact our support team via live chat or email to file a complaint. Most issues are resolved within 24 hours.
2. Step Two: If unresolved, your case will be escalated to our escalation team — a decision is typically reached within 3–5 business days.
3. Final Decision: Decisions made at the management level of Jayabaji shall be considered final.

Disputes over game outcomes or RNG-based results will not be entertained — these are entirely random and verified by third-party audits.

For any questions regarding these Terms & Conditions or Jayabaji's services, please get in touch with us:

• Email: support@jayabaji.click
• Live Chat: Available 24/7 on the website
• Language: Support available in Bengali and English