Jayabaji Privacy Policy — Your Data, Your Rights

Jayabaji (jayabaji.click) is committed to transparency. This Privacy Policy explains how we collect, use, and protect your information. It applies to all jayabaji services, websites, and associated platforms.

We believe privacy is a fundamental right. By registering on jayabaji, you agree to this policy — so please read it carefully before you start using our services.

We've kept this in plain, straightforward English — because we want you to genuinely understand what happens to your data, without the legal jargon.

Jayabaji only collects the information genuinely necessary to provide its services. Full details are outlined below:

Jayabaji collects information in several ways — and you have every right to know each one:

• Direct Provision: Information you provide directly during registration, KYC verification, or when contacting support.
• Automatically Collected Data: Technical data is collected via cookies, log files, and analytics tools as you browse the website.
• From Transactions: Transaction confirmation data is received from the payment gateway during deposit and withdrawal processing.
• From Third Parties: Limited information may be received from identity verification services during KYC checks.
• From gaming activity: Every bet, win, and loss is recorded automatically.

Jayabaji uses your information for specific purposes. Each purpose is clearly outlined below:

• Account Management: To create and manage your account and ensure its security.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification (KYC): To prevent fraud and money laundering.
• Customer Support: To resolve your issues and answer your questions.
• Personalised Experience: To recommend games and offers tailored to your preferences.
• Promotional Communications: To send you information about bonuses, tournaments, and special offers (you can opt out at any time).
• Legal Obligation: To retain information required for compliance with applicable laws.
• Platform Improvement: To analyse overall usage patterns and improve our services.

Jayabaji shares data under strict guidelines — only where essential for service delivery and with your consent.

We may share limited information with the following:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — to process transactions.
• Identity Verification Service: With verification services to comply with KYC regulations.
• Game Provider: Game providers such as Pragmatic Play and Evolution — to run games.
• Law Enforcement: When required by a legal directive or court order.

Jayabaji uses cookies and similar technologies to improve website functionality and personalize your experience.

You can disable optional cookies through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

Jayabaji does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of account activity. Up to 5 years after closure (as required by law).
• Transaction Records: 5–7 years as required by legal obligations.
• KYC Documents: 5 years after account closure.
• Support Chat Records: 2 years.
• Website Logs: 12 months.
• Marketing Preferences: Unsubscribing takes effect immediately.

You have full control over your data at jayabaji. Below is a detailed breakdown of all your rights:

To exercise any of these rights, email us at support@jayabaji.click or reach out via live chat. You can typically expect a response within 7 business days.

Jayabaji strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that a person under 18 has an account in our system, that account will be immediately closed and all associated data will be deleted.

Jayabaji uses multi-layered security measures to protect your data:

• SSL/TLS Encryption: 256-bit encryption across all data transfers.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Server protection against external attacks.
• Regular Security Audits: By third-party cybersecurity firms.
• Restricted Access: Only authorised personnel can access information, and only on a need-to-know basis.
• Suspicious Activity Alerts: Instant notification in the event of unusual login activity or transactions.

In the event of a security breach, we will make every effort to notify affected users within 72 hours.

As an international platform, jayabaji may transfer certain data to international servers — particularly those of game providers.

In this case, it is ensured that:

• All third parties comply with international data protection standards.
• All data in transit is sent in encrypted form.
• Privacy terms are mandatory in all data-sharing agreements.

Jayabaji reserves the right to update this Privacy Policy as needed. For any significant changes, you will be notified in advance via email or SMS.

• The date of any changes will be shown under the "Last Updated" section at the top of this page.
• Continued use of our services after a new policy takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, requests, or complaints:

• Email: support@jayabaji.click (Subject: "Privacy Request")
• Live Chat: Available 24/7 on the website
• Response Time: Typically 2–7 business days